Through partnership with MedCall Plus, our clients have seen REAL results
Reduced call abandonment rate from 30% to less than 5%
Saved 33% of billable time with an average of $0.80 per call at 35,000 calls per month
Improved PHI handling to allow for faster, higher quality results following consults
Integrated HIPAA compliant tools to save on cost per interaction
Organ donor team reduced call times to improve procurement times
Partnering With You
Thorough Training
Office staff onboarding, new program facilitation, and quality instruction are just a few of the ways we ensure that your staff and our team work seamlessly together. When partnering with MedCall Plus, the programming team can onboard new services in as little as 2 business days!
Expert Consulting
When you partner with MedCall Plus, you access over 25 years of experience. We want our clients to succeed. That’s why we offer consulting on Mergers, Gap analysis, IT infrastructure, and much more.
Always Reliable
MedCall Plus is available no matter the emergency, and you can always count on us for a one-call resolution. Support centers utilize both a symmetrical fiber network and redundant power which prevent downtime and overflow. You’ll always have backup whenever you need it.
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