Messaging

Texting is today's most prevalent form of communication, but did you know it's also the most efficient and confidential method of message delivery for answering services and call centers nationwide?

Answering Services > Messaging

Eliminate Unsecured Messaging

Achieve secure two-way messaging with miSecureMessages.

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Keeping patient information protected and secure is not only good business, it’s also required by HIPAA and HITECH regulations. You knew that.

But did you know this also applies to your answering service when they communicate with your doctors? Furthermore, did you know you’re legally responsible if your answering service isn’t compliant?

That’s why you need the miSecureMessages app. Encrypt messages and patient information with miSecureMessages. This helps ensure protected health information (PHI) data remains confidential. Use miSecureMessages for answering service to doctor communication, for doctor to doctor communication, and for internal communication. Your organization’s future—and your job—is at stake.

Protect the Privacy of Patient Healthcare Information

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    HIPAA compliant messaging

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    Secure PHI and ePHI

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    HITECH certified

Texting is today's most prevalent form of communication, but did you know it's also the most efficient and confidential method of message delivery for answering services and call centers nationwide?

  • Encrypted Messaging — with miSecure Messages

Ease of use and compatibility with Android and Apple platforms are essential features that make miSecure messaging by Amtelco our privacy-compliant app platform of choice, used exclusively at Call Center Sales Pro.

Where protected health or legal information is exchanged, companies are required by law to utilize an answering service that follows the directives of several legally-binding regulations.

Encrypted to uphold HIPAA and HITECH requirements, miSecure is a leading choice for healthcare providers. In corporate settings, the app can be employed to ensure sensitive communications remain confidential, assuring business stakeholders that select communication remains restricted to authorized eyes only.

The layers of privacy that miSecure can offer also facilitates improved, streamlined communications across the multiple industries catered to by Call Center Sales Pro.

Privacy is not the only reason why we maintain that miSecure is the ideal messaging app. The platform is widely celebrated for its efficiencies among working groups, including time stamps, group chats, and scheduling updates!

Call Center Sales Pro can offer standard SMS message delivery, and will often recommend adding miSecure service to all of our clientele to enhance the speed and function of communications across teams at minimal cost.

MiSecure Advantages

  • Contact Web allows miSecureMessages access from a web browser.
  • Receive messages from HL7, nurse call, and alarms.
  • Utilizing SMS messaging reduces agent time, which reduces overhead
  • Staff now work uninterrupted
  • Calls outside of work
  • Frequently asked questions answered

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