24/7/365 Answering Services ensure your phones are always answered, your customers are taken care of, and the messages are delivered to you the way you want them to.
Outbound clients work with Call Center Sales Pro to outsource a comprehensive array of calls covering both business-to-business and business-to-customer needs. These calls can accomplish time-consuming work, benefiting operations in customer service, marketing, lead generation, and more.
As needed, CCSP can be asked to place calls that save your company time, including: calling back customers on your behalf, confirming appointment times, verifying contact information, and providing customers with specific information according to your instructions. Beyond this, we can collect details from your callers that will help classify them to measure ROI, such as determining their referral source to your company, indicating if they are part of your sales pipeline, and more.
Telemarketing / sales
Appointment setting
Appointment confirmations
Market research, polling, and surveys
Technology has changed the business world and paved the path to new industries. And yet, studies have proven that over 80% of business contact happens by phone across most industries.
Unanswered calls, delayed responses and professional communications can push up to 71% of your customers away. Your bottom line drops the same as that call!
Our family of answering services are here to ensure your phones are always answered, your customers are taken care of, and your messages are delivered to you the way you want.