When you consider a telephone answering service for your business, your primary focus is on how professionally and reliably your calls are answered.
But making sure that your answering service feels like a natural extension of your normal operations depends on more than just a clean script and a friendly voice.
At Call Center Sales Pro, we place heavy value on those things but we couple that with industry tools and technology that ensure our agents are able to handle your calls and serve your callers in a positive, efficient, and confidential way.
Waiting for a report to come through at the end of shift may not be the best way to respond to messages taken from your answering service. miSecure texting ensures that you get your messages immediately while keeping the details of the call private.
When using this app-based technology, there’s no need to wait for an end of the day report to see the calls that you missed. Keep an eye on what’s going on in real time, manage on call schedules, and communicate with your team while protecting your callers’ confidentiality.
When using this app-based technology, there’s no need to wait for an end of the day report to see the calls that you missed. Keep an eye on what’s going on in real time, manage on call schedules, and communicate with your team while protecting your callers’ confidentiality.